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NPC Print E-mail

 

10.08.20

Scam Alert

 

The NPC are sharing just some of the latest scams with regards to TV Licensing, Test & Trace and COVID-19. Please be ever vigilant and see the below information.

 

    1. As of this week TV Licensing have started sending letters to anyone aged over 75 asking them to either pay for their TV licence or apply for a free one. The letter TV Licensing sends will include your licence number, your title and your last name and they will only ask you to pay using the following options:
    • By post using the address TV Licensing, PO Box 578, Darlington DL98 1AN
    • Over the phone on 0300 790 6151

If you are contacted and asked to pay for your TV licence using a different phone number, a different website or by posting your details to a different address, this is a scam. 

TV Licensing will not come to your doorstep to collect the licence fee if you are over 75, so anyone who claims to do so is also a scammer.

If you’re unsure about anything, you can call TV Licensing on 0300 303 9695 to speak with someone who can help.

 

    1. Some people are receiving texts offering a free TV licence for a year.  They ask you to text your bank details back to them in order to get the free licence.  Please don’t respond to this text, it is a scam and you have the potential to lose your money and your identity.

 

    1. Emails claiming you owe money to the TVLA and to go online to pay it.  Some emails also state you could go to court if you don’t pay.

 

    1. Letters supposedly from Television Licensing Authority (TVLA) saying your details need updating because there is something wrong. They ask you to go online and put your personal details in.  Again this is a scam.

 

    1. COVID-19: anyone offering cheap sanitiser, masks or purporting to have test equipment is likely to be a scam. In some cases, the sanitiser has been known to cause damage to the skin. Do not pay for test equipment.  The NHS or your GP will offer it free.

 

    1. NHS Test & Trace – the original scam on this was shut down by the Fraud Action Line. However, it is operating from another phone number and will text you asking for payment, The NHS will never ask you to pay.  Report to Fraud Action Line on 0300 123 2040

 
As time passes, we are likely to see more scams around the TV licence issue, so please make sure by just making a phone call that whatever you have received is legitimate.

TVLA will always use the last part of your post code along with your TV licence number in any communication they have with you.

 

For more information on scams see the below links

https://www.actionfraud.police.uk/


https://www.citizensadvice.org.uk/consumer/scams/check-if-something-might-be-a-scam/

https://www.which.co.uk/consumer-rights/scams

https://www.fca.org.uk/scamsmart
 

 

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NPC Scam alert Print E-mail

 

10.08.20

Scam Alert

 

The NPC are sharing just some of the latest scams with regards to TV Licensing, Test & Trace and COVID-19. Please be ever vigilant and see the below information.

 

    1. As of this week TV Licensing have started sending letters to anyone aged over 75 asking them to either pay for their TV licence or apply for a free one. The letter TV Licensing sends will include your licence number, your title and your last name and they will only ask you to pay using the following options:
    • By post using the address TV Licensing, PO Box 578, Darlington DL98 1AN
    • Over the phone on 0300 790 6151

If you are contacted and asked to pay for your TV licence using a different phone number, a different website or by posting your details to a different address, this is a scam. 

TV Licensing will not come to your doorstep to collect the licence fee if you are over 75, so anyone who claims to do so is also a scammer.

If you’re unsure about anything, you can call TV Licensing on 0300 303 9695 to speak with someone who can help.

 

    1. Some people are receiving texts offering a free TV licence for a year.  They ask you to text your bank details back to them in order to get the free licence.  Please don’t respond to this text, it is a scam and you have the potential to lose your money and your identity.

 

    1. Emails claiming you owe money to the TVLA and to go online to pay it.  Some emails also state you could go to court if you don’t pay.

 

    1. Letters supposedly from Television Licensing Authority (TVLA) saying your details need updating because there is something wrong. They ask you to go online and put your personal details in.  Again this is a scam.

 

    1. COVID-19: anyone offering cheap sanitiser, masks or purporting to have test equipment is likely to be a scam. In some cases, the sanitiser has been known to cause damage to the skin. Do not pay for test equipment.  The NHS or your GP will offer it free.

 

    1. NHS Test & Trace – the original scam on this was shut down by the Fraud Action Line. However, it is operating from another phone number and will text you asking for payment, The NHS will never ask you to pay.  Report to Fraud Action Line on 0300 123 2040

 
As time passes, we are likely to see more scams around the TV licence issue, so please make sure by just making a phone call that whatever you have received is legitimate.

TVLA will always use the last part of your post code along with your TV licence number in any communication they have with you.

 

For more information on scams see the below links

https://www.actionfraud.police.uk/


https://www.citizensadvice.org.uk/consumer/scams/check-if-something-might-be-a-scam/

https://www.which.co.uk/consumer-rights/scams

https://www.fca.org.uk/scamsmart
 

 

Facebook

Twitter

Website

Email

 

Copyright © 2020 National Pensioners Convention.
All rights reserved.


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You can update your preferences or unsubscribe from this list.

 
NPC NHS Prescription Print E-mail

 

06.08.20

NHS England Prescriptions

Letter Response

 

In July, Jan Shortt, NPC General Secretary, wrote to Sir Simon Stevens, Chief Executive of the NHS in England, urging a rethink of the new guidance from NHS England that encourages doctors’ surgeries to abandon taking repeat prescription requests by phone and not to exclude millions of older and vulnerable people from using the telephone as a method of getting repeat prescriptions. We are sharing the NHS England response with you.



The response can be found here and below

Dear Ms Shortt,

Thank you for your letter of 14 July regarding repeat prescriptions, which Simon Stevens has asked me to reply to on his behalf.

I can confirm that NHS England & NHS Improvement has not asked practices to stop taking requests for repeat prescriptions by phone.

GP practices are required to ensure patients can access their medicines. Many practices have adopted new systems during the COVID-19 pandemic and have encouraged patients to request repeat prescriptions online where appropriate.

However, practices must have systems in place to enable patients to order repeat prescriptions without going online, as we recognise online ordering is not appropriate for everyone.

We have spoken to the local commissioner about this matter who is following up with the practice concerned.We will also remind practices of the position in our primary care bulletin.

Dr Nikita Kanani
Medical Director for Primary Care
NHS England and NHS Improvement




The letter to Sir Steven Stevens can be found here and below
 



Dear Sir Simon,
 
Re: Exclusion of the Elderly and other vulnerable people
 
The National Pensioners Convention is the largest campaigning organisation in the UK representing around 1.5 million older people.  We work for the benefit of all pensioners – now and in the future – in order that they may have dignity in retirement.
 
We are appalled at the press article at the weekend that states NHS England are giving new guidance to GP surgeries to abandon taking requests for repeat prescriptions by phone with effect from 1 September.
 
As a publicly funded body, your duty is to ensure equality of access to all services under your umbrella. This duty is now severely undermined by encouraging access to repeat prescriptions only online or by personal visit.
 
The rush to move to online services is damaging to older people as they do not engage with technology whether that is because of cost or other reasons.  The same may be said of other vulnerable groups in society that have no access to online facilities.  For NHS England to force this upon the older generation of patients within GP surgeries is either remarkably naïve or uncaring. 
 
Likewise, the difficulties older people have in travelling to GP surgeries is a burden they really don’t need right now.  The same difficulties would be experienced by those with a variety of disabilities.  We are very concerned that in the light of COVID-19 and the physical, mental and emotional well-being of those who have spent months in lockdown, that medication will not reach those it should.
 
We urge you to re-think your strategy and encourage GPs to retain the option to access repeat prescriptions by phone.  Exclusion is becoming the norm and we must work together to ensure that we maintain the traditional accesses whilst introducing new ones slowly and consciously.
 
There is little time left until 1 September and we expect that as a publicly funded body you will carry out an Equality Impact Assessment and let us have a copy before moving to implementation on that date.
 
Yours sincerely,

Jan Shortt

General Secretary

 

 

 
AGE UK Print E-mail

 

Dear Mrs Stanley,

 

I hope you and your loved ones are alright in these strange times. It feels like a different world to just a couple of months ago – not just for older people but for all of us here at Age UK as well.

As this situation develops we’re constantly reviewing how older people are affected and what most urgently needs to change. I’m so grateful to every one of you who’s been in touch to tell us about what you’re struggling with, and I want to assure you that we’re doing everything we can to make sure the Government listens to and acts on your concerns.

Our work to protect the interests of older people has never felt more crucial, and because of your input we’re currently focusing our time and energy on:
 

  • Working with the Government to find a way for all older people to get their food shopping safely, without having to go online.

 

  • Calling out age discrimination in health policies, to make sure that age alone is never used as a basis to restrict treatment or to propose do-not-resuscitate orders.

 

  • Fighting for better PPE and testing in social care settings, to save the lives of older people and the staff that care for them.

 

  • Putting pressure on banks and The Post Office to make sure older people are able to access cash, despite being told to stay indoors.

You can read more about the progress we’ve made on these issues in our latest blog. With your support we’re making a real impact, and we’ll keep pushing for these changes until we win.

I will be in touch soon with more news, including an update on how we’re tackling loneliness. In the meantime, please stay safe and remember you can call our free advice line if you need support – it’s open 8am to 7pm every day on 0800 169 65 65.


Best wishes,

 



Eorann

Age UK campaigns

 

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